January 15: CC submits his requests for pitches in the 2011 season, way ahead of deadline.
January 31: Useless council officer (Uco) #1 replies, telling CC which pitches he's got. Despite ludicrously early request, he hasn't got six of them.
Feb 2: CC sends Uco#1 an email cancelling two of his pitch orders as in the light of the disappointment he's revising his booking strategy.
Feb 25: CC sends Uco#1 an email to confirm the exact dates he's booked. CC dutifully awaits reply.
May 11: CC receives an invoice, including a charge for the two pitches he cancelled. Emails Uco#1 to get new invoice. Auto reply says she's on holiday for three weeks.
May 12: Uco#2 - that's Uco#2 - somehow picks up CC's email, and demands proof CC cancelled pitches. CC forwards original email. Uco#2 says she'll arrange for dates to be cancelled and a refund to be sent out.
May 12-18: CC dutifully awaits reply.
May 19 - morning: CC loses patience, and calls. He is put in touch with Uco#3. Uco#3 says that Uco#2 shouldn't have said what she did to CC, and that if he can re-forward the email he sent to Uco#1 and then subsequently forwarded to Uco#2 then she can sort it out. She can't issue a new invoice, but CC can pay the whole lot and she can organise a refund. CC suggests this might not be the most sensible policy, possibly while deploying the words 'fucking' and 'retarded'. Uco#3 says she'll put in writing today the fact that CC needn't pay all of the original invoice.
May 19 - afternoon: CC dutifully awaits reply.
May 20: CC heads to council offices with can of petrol and box of matches.
January 31: Useless council officer (Uco) #1 replies, telling CC which pitches he's got. Despite ludicrously early request, he hasn't got six of them.
Feb 2: CC sends Uco#1 an email cancelling two of his pitch orders as in the light of the disappointment he's revising his booking strategy.
Feb 25: CC sends Uco#1 an email to confirm the exact dates he's booked. CC dutifully awaits reply.
May 11: CC receives an invoice, including a charge for the two pitches he cancelled. Emails Uco#1 to get new invoice. Auto reply says she's on holiday for three weeks.
May 12: Uco#2 - that's Uco#2 - somehow picks up CC's email, and demands proof CC cancelled pitches. CC forwards original email. Uco#2 says she'll arrange for dates to be cancelled and a refund to be sent out.
May 12-18: CC dutifully awaits reply.
May 19 - morning: CC loses patience, and calls. He is put in touch with Uco#3. Uco#3 says that Uco#2 shouldn't have said what she did to CC, and that if he can re-forward the email he sent to Uco#1 and then subsequently forwarded to Uco#2 then she can sort it out. She can't issue a new invoice, but CC can pay the whole lot and she can organise a refund. CC suggests this might not be the most sensible policy, possibly while deploying the words 'fucking' and 'retarded'. Uco#3 says she'll put in writing today the fact that CC needn't pay all of the original invoice.
May 19 - afternoon: CC dutifully awaits reply.
May 20: CC heads to council offices with can of petrol and box of matches.
And there was me thinking council's are all run in an efficient and helpful manner.
ReplyDeleteThere's a junction near me where it's almost impossible not to get get stuck in a box junction, no matter how safely you drive. It's a confusing lane system and if a car or two in front decides to change their mind at the last minute, you're screwed. Obviously the council (let's say it rhymes with jammershift and woolham) doesn't give a crap becuase they're absolutely milking it. Giant cnuts. I don't take that route any more. Ha, I win. in the most minor way possible.
That suggests there's some element of deliberateness...I now work in Civil Service in an allegedly 'good' bit, and I'd suggest otherwise...
ReplyDelete